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Contact Us

Here’s how to get in touch while Hot Docs Ted Rogers Cinema is temporarily closed.

Our customer service staff is on call and will be more than happy to answer any and all questions via email.

Box Office Sponsor

General Inquiries

E-mail us at [email protected]

Please note: Tickets are not available by email.

Membership Inquiries

E-mail us at [email protected]

Streaming Troubleshooting & FAQ

Experiencing difficulties streaming a film on Hot Docs at Home? We’ve got you covered.

• Visit our FAQ page for handy step-by-step instructions on everything from buying a virtual ticket to accessing your stream.

• Still need help? E-mail us at [email protected]

Where We’re Located

506 Bloor Street West
Toronto, Ontario, M5S 1Y3 Canada

Closest Subway: Bathurst Station


Programming Inquiries
Robin Smith, Programmer
Email: [email protected]
Will Di Novi, Special Program Curator (Curious Minds, Podcast Festival, etc.)
Email: [email protected]

Media Inquiries
Andrea Smitko, Media Relations Manager Phone: 416.203.2155 ext. 292
Email: [email protected]

Advertising and Sponsorship Inquiries
Adam Kirkham, Associate Director, Sponsorship Marketing
Phone: 416.203.2155 ext. 281
Email: [email protected]


For any additional feedback, please e-mail us at [email protected]

Hot Docs Cinema Presenting Partner

  • Cbcdocs Web

Cinema Box Office Sponsor

  • Logo Crave 2019